At Glitz Neon, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
When you place an order or interact with our website, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, and shipping address to process your order and provide customer support.
- Payment Information: We use secure third-party payment gateways to process transactions. Glitz Neon does not store your credit/debit card details or any sensitive payment information.
- Browsing Information: We collect non-personal data, such as browser type, IP address, and website usage patterns, to enhance user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To fulfill your purchase, process payments, and deliver your products.
- Customer Support: To respond to inquiries, handle complaints, and provide necessary assistance.
- Security Measures: To prevent fraudulent transactions, unauthorized access, or data breaches.
- Marketing & Promotions: We may send updates regarding new products, promotions, or offers only if you opt-in. You can unsubscribe at any time.
3. Data Protection & Security
We take data security seriously and implement the following measures:
- Encryption: All personal data is encrypted to prevent unauthorized access.
- Secure Transactions: Payments are processed via trusted gateways that comply with industry security standards.
- Data Compliance: We adhere to applicable data protection laws to ensure your information is handled responsibly.
4. Third-Party Disclosure
- We never sell, trade, or rent your personal information to third parties for marketing purposes.
- Your data may be shared only with trusted third-party services for order fulfillment (e.g., courier partners, payment processors) under strict confidentiality agreements.
5. Your Rights & Contact Information
- You can request access, modification, or deletion of your personal information at any time.